Support Services
Training Services
NetPrecept Software’s trainers can help you take full advantage of your cPEP™ installation, ensuring the greatest performance and return on investment possible. Public training courses are available at our centre in Richmond, Surrey. Or alternatively we can arrange in-house tailored courses at your own premises.
For further information please contact: training@netprecept.com.
Professional Services
NetPrecept Software’s Professional Service Consultants can help you take full advantage of your cPEP™ installation, ensuring the greatest performance and return on investment possible. Customers can request professional services at anytime.
For further information please contact: consultancy@netprecept.com.
Support Services
NetPrecept Software has a dedicated team of professionals who deliver the highest levels of customer support. Customer Support is via telephone hotline and a support portal. Support Plans are tailored closely with the customers’ needs. The support portal includes:
- Case management
- Opening a new ticket
- Access to our knowledgebase
- Software & documentation
- Downloads for service and maintenance guidelines
- Service options & support plan definition
For further information please contact: support@netprecept.com.