It can be important to your business that online visitors undertaking vital transactions are given preferential access and priority access, especially during times of peak visitor activity. This ensures the appropriate service level is given to each visitor or transaction, keeping web resources focused on driving the most important business functions, even during the busiest periods.
iPEP can deliver priority control using business policies defined by the organization, with IT staff architecting priority hierarchies that best suit the business objectives. These can be applied in real-time to ensure application availability even under severe traffic surge conditions. In this way, important visitors and transactions are guaranteed appropriate service levels. iPEP correlates visitors with their location within the website, in real-time. It can also report priority allocation to enhance understanding of traffic and application usage. Proactive alerts notify IT staff when visitor numbers approach problematic levels, giving operators time to take pre-emptive actions to ensure critical applications remain active and available. And enhanced manual controls allow IT staff to dynamically adjust priorities to protect important visitors and transactions in response to traffic loads.